Key Account Manager Stefan Daniel was in Switzerland for product presentations and in-person talks with various customers. His trip also included product training at the CNP retail chain in Volketswil and in Egerkingen – which was met by great enthusiasm from the sales assistants and branch managers: “It was great to be able to ask all the questions we had. In the personal lubricants sector in particular, it is essential to know the background and different USPs of the products in detail. This knowledge will enable us to improve the advice we give our customers even further,” said Phil Scheck, CNP branch manager.
Stefan Daniel then visited the vast 1,350-m2 specialist erotica shop Erotikland in Dietlikon. There he also had the opportunity to speak to the director about the new pjur SPA product line, which Erotikland will now be stocking.
Other visits, including to Libosan in Othmarsingen and the Swiss toy brand bwish, were also extremely successful. “I am delighted with the positive feedback from our customers. It’s always nice to meet sales assistants and purchasing agents in person, as this gives them a completely different relationship with our products, and where there is any ambiguity or any gap in their knowledge this can often be clarified really simply,” explains Stefan Daniel. “I’m already looking forward to future visits and would happily come back to Switzerland again and again.”