Pipedream announces plan to support staff and partners during COVID-19 pandemic

Pipedream Products has implemented a strategic plan to keep employees safe while supporting their wholesale and retail partners during the coronavirus (COVID-19) pandemic. Recognizing the ongoing and increased uncertainty that COVID-19 is causing around the world, Pipedream said their highest priority is the health and wellbeing of its staff and partners.  

Shipments out of China will be delayed for approximately two months, impacting manufacturers across all industries, not just the adult novelty industry. Pipedream Products sees itself as a go-to manufacturer during this difficult time to help partners keep their shelves stocked:    

  • Ready-to-Ship Product: Pipedream’s diversified manufacturing capabilities provides immediate access to select product lines, including award-winning King Cock made in the company’s state-of-the-art factory in North America 
  • Virtual Showroom Tours: Pipedream’s sales and training staff are servicing customers by video conferencing to maintain the personal connection with customers 
  • Access to Inventory: Customers can place orders with confidence knowing Pipedream is ready, willing, and able to provide them with the products they need, when they need them 

Pipedream CEO Matthew Matsudaira says the company has experienced growth:

  • Pipedream saw 40% higher revenue for the first two months of 2020 versus the prior two months, driven by strong demand in Europe and the U.S.   
  • Production of the King Cock line continues to increase, with the facility in North America operating at capacity to meet the accelerating demand 

In addition to maintaining production and distribution, Pipedream is taking the following steps to support their employees and partners during this difficult time:  

  • All air travel, domestic and international, has been suspended until further notice 
  • Office staff is permitted to take advantage of remote working capabilities 
  • A digital educational program has been implemented to support telecommuting   
  • Instead of attending industry shows (many of which have been canceled), showroom tours and new product demonstrations are being conducted virtually, allowing partners to experience our new items and engage in product education from the safety of their homes 
  • Precautionary measures are in place to help reduce the risk of infection to employees and their families while keeping the supply chain moving 

“We appreciate our customers’ loyalty and value the trust they place in us as a manufacturer, and we want to let the industry know that we have specific measures in place to keep everyone safe while supporting the supply chain,” Matsudaira said. “This is a stressful and uncertain time with many businesses concerned about lost revenue and employees fearful about lost income. At Pipedream, we want to do everything within our control to support the industry while maintaining appropriate safety protocols for our most valuable asset: our people.”